return policy

INSTRUCTIONS FOR RETURNS AND REFUNDS

The user as a buyer has the right to withdraw from the purchase contract of the Product without having to incur costs other than those foreseen, within the period of 14 days from the date of receipt of the product ("Withdrawal Period"), after this deadline the product cannot be returned.

To complete your return, we require a receipt or proof of purchase. To be able to access the return procedure, your item must be unused and in the same condition in which you received it, with the original packaging.

• Return shipping costs are the responsibility of the buyer.
• Shipping costs for the product sent are not subject to reimbursement.

Any item not in its original condition will not be refunded.

Only regular priced items can be refunded, promotional items will not be subject to refund.

RETURNS AND REFUNDS

To return and request a refund, contact our Customer Service where you specify that you wish to return the purchased product and explicitly request a refund of the amount. You can contact Customer Service by sending an email to sadacollezioni@gmail.com from Monday to Friday from 9.00 to 17.30 or via whatsapp on the number: +39 375 826 8178